Training Sales Coordinator

Position in Watertown, MA

This key position allows you gain valuable sales and customer service experience as you support MicroCAD’s training team. You will provide operational support to both the training and sales teams, working with Account Managers to complete the sale of training courses and answering client billing and scheduling questions.

Principal Duties and Responsibilities:

• Liaise between sales and training teams to write customer price quotes and close training sales
• Schedule training classes and update calendars
• Provide excellent customer service, answer training and billing questions
• Process incoming training requests, coordinating between the sales team and finance department to ensure accurate and timely processing
• Spearhead cleanup efforts in company CRM database to ensure accuracy of client data
• Participate in long-term projects that enhance scheduling, marketing or other sales initiatives related to training

Required Skills and Experience:

• Bachelor’s degree
• 2+ years of experience in an operational, tele-sales or administrative role
• Understands the workflow between various members of the design team
• Strong time management and organizational skills
• Excellent oral and written communication skills
• Strong client relationship-building skills and ability to represent MicroCAD in an effective and professional manner

MicroCAD offers full benefits, including: Blue Cross Blue Shield Medical, with company funded Health Savings Account, Blue Cross Blue Shield Dental and Vision Plan, Optional Life, STD and LDT insurance plans. 401K plan with company contributions. Generous Paid Time off with flexible work schedules. MicroCAD is an Equal Opportunity Employer.